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Order proceesing

Product Selection:

1. Select the desired product from our product catalog
Each product photo will have a unique product identification number and you need this to get a quote / order.

Get a Quote:
2. Contact us at 416.332.8339 or Toll Free 1 877 532 8339 or by Email Us  for a Quotation for the selected product. ( you need the product catalog identification number )

Bundle Products & Get Discounts
3. Please ask about our value added package products where you will save money when bundled.

Customized Orders:
4. In case your order is for a product with your own specifications or design please email us the artwork / size, date, time and location of the order to us at goldenchef@rogers.com or info@goldenchef.ca for a customized quotation.

Important Information we require for a quote:
5. Date / Time / Location and Type of Event is very important when placing the order. Please let us know all the above details as well as all the information you think that we require about your event. The more details we have will simplify our process of getting the best quote for the best product.

Sales Confirmation
6. Once the quote is accepted, we will send you a sales order sheet for your approval

Payment Details
7. Clients needs to pay a deposit of 50% as earliest possible, to get our confirmation on order acceptance. Orders are only accepted as inquiries, until this deposit is paid.The deposit will give us a guarantee to reserve our day for your unique event for our unique products. The remaining 50 % must be paid upon delivering our promise at the event location ( prior to the event ).
We accept Cash / Visa / Master Card / Amex or Certified Cheques

Other Information & Setup Requirements
8. We will let you know of the required necessary material at your event location
Table / Clothing / Power Outlets etc

Delivery Confirmation
9. We will confirm the delivery 1 day prior to the event

Delivery &/or Setup
10. We will deliver the goods / showpieces to your location within the agreed time, prior to your event startup time. You can arrange the balance payment and we will issue a receipt for the total amount paid.

Tear down Clearance
11. We will clear all the displays &/ or units from your event location after the event
( depends on the order and depends on the contract) Event Planner Ordering Procedure
12. If you are an Event Planner, Banquet Hall Owner or Hotel / Banquet Manager please contact us directly at 416.332.8339 or email us at: goldenchef@rogers.com in order to make arangements to enjoy the discounted volume prices and other facilities available.

GoldenChefs | ICEGUYS
Office & ICE Studio Address:
Visit by Appointment Only:
350 Woodbridge Avenue, Suite 8
Vaughan, Ontario. L4L3K8 Canada. Sales : (416) 332 8339 | Office : (905) 264 1237 | Toll Free (Sales) : 1 877 532 8339
Fax : (905) 832 5394
Email : info@goldenchef.ca | or | goldenchef@rogers.com

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